And a ton more from Customers.ai’s statistics vaultįeel free to share this Customers.Top industries benefitting from marketing with chatbots.What other critical-to-know chatbot marketing statistics and trends are in the Customers.ai knowledge vault? In this mega massive chatbot marketing statistics infographic of my dreams, Customers.ai has included chatbot stats and trends including: Customers.ai chatbots are used on websites and mobile apps in every industry, for marketing, sales and customer service.Ĭhatbots are expected to save businesses $8 billion within the next 5 years!Ĭonsidering there only 300,000 Facebook Messenger bots, that means only 1-2% of the 30 million businesses around the world are using chatbots! Chatbots like the ones built with Customers.ai are software that interact with people in a chat interface. Case in point, Facebook Messenger marketing, Facebook’s Instagram-WhatsApp-Messenger integration, and all the messages-centric news out of F8 2019.īut chat marketing is bigger than Facebook. Mark Zuckerberg, Facebook CEO, has even pivoted the Facebook empire’s future around private messaging. On Facebook Messenger, more than 8 billion messages are sent around the world daily and Customers.ai‘s Facebook Messenger marketing platform is responsible for millions of messages around the world every day!Ĭonnect the dots and the Customers.ai data won’t be a marketing news flash:Ĭhatbot marketing is the BIGGEST growth opportunity of the next few years. In this mega massive chatbot marketing statistics infographic, youll find the stats and trends that point to chatbot marketing as the BIGGEST growth. Since 2014, we’re using chat apps more than social networking apps. How many chat messages have you sent today?
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